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Returns & Exchanges
At Ansin, we want you to be completely satisfied with your fashion purchase. If your order isn't quite right, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Request
Log into your Ansin account and navigate to your order history to select the items you wish to return or exchange.
2
Prepare the Package
Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
4
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund or exchange is processed.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing