Frequently Asked Questions
Everything you need to know about shopping with Ansin.
What is the typical shipping time for an order?
Standard shipping usually takes 3-7 business days within the continental US. International delivery times vary by destination but typically range from 10-15 business days.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn garments with original tags attached. Please ensure items are free from makeup marks, perfumes, or signs of wear to qualify for a full refund.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
Which payment methods do you accept?
Ansin accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. A significant portion of our collection is crafted from organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.